CAROLYN BAILEY

Carolyn Bailey is internationally recognized for her knowledge and expertise in board leadership and management theory. Her cohesive system for revolutionizing and sustaining long-term organizational effectiveness has received the confidence and appreciation of boards and management across Canada and the United States.

Ms. Bailey studied, assisted, and traveled internationally with W. Edwards Deming, whose management theories were cited in U.S. News and World Report as one of the 10 hidden turning points in world history. She is especially known for her clarity in system and strategic thinking and the practical use of process improvement in the board's work. She makes quality and board leadership principles easy to understand and friendly to use.

As president of Bailey Associates, Carolyn Bailey helps boards, councils, and chief executives redesign their work. She brings them special insight and understanding of trusteeship, the foundations for strategic decision making, and the nature of the board and CEO relationship. Her client roster of private and public organizations includes: universities, associations, schools, government, social service agencies, healthcare, medical groups, banks, family-owned businesses, and restaurants. Her clients range from the very small to those with billions in assets.

Ms. Bailey was previously associated with Carver Governance Design, Inc. For over nine years, she and John Carver, the man who introduced the policy governance theory, worked closely together on the topic of board leadership. Her knowledge and expertise with working applications of the policy governance model are considered unmatched.

Ms. Bailey has served many times as board president, board member and CEO. Her consulting has taken place in over thirty of the United States and eight Canadian provinces. A gifted speaker and facilitator, she has presented to many international conferences and professional associations. In 1994 she served as Expert-in-Residence of the W. K. Kellogg Foundation on both Board Leadership and Quality Management. She holds Bachelor's and Master's degrees from Indiana University and has completed the Columbia University's Advanced Program in Organizational Development.